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CalinMeter

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⚡ CalinMeter Status Codes – Postpaid Quick Reference & Action Guide

📑 Common Meter Status / Short Codes (Postpaid Use)

Code

Meaning

Action

01

Cumulative total active kWh consumption

Record/check usage trend

14

Load threshold

Compare with customer load, adjust if configured too low

31

Current total active power

Check load at moment of query

35

Current total power factor

If persistently low, investigate load/PF correction

40

Number of meter cover open events

Check tamper log; reseal if necessary

41–45

Last 1st–5th cover open times

Verify tamper history

46

Number of overload trip events

Review load demand; advise upgrade if frequent

47–51

Last 1st–5th overload trip times

Identify when overloads occurred

52

Number of power down events

Check supply reliability

53–57

Last 1st–5th power down times

Cross-check with outage records

58

Number of phase down events

Investigate supply-side issues

87

Reason for relay disconnecting

Use table below for action

Perfect — let’s build a 🔎lookup table that maps your AMI responses (1000–1025) directly to the Code 87 –disconnect Relaysub-codes, Disconnectwith Reasonsmeaning and field action tailored for postpaid deployments.

 

⚡ AMI Operating Status Code Lookup (Postpaid Mode)

 

AMI Code

Code 87 Sub-Code

Cause / DisplayMeaning

Field Action

1000

00

Relay Closed (normal supply)

✅ No issue,action, meter supplying load.

11001

1

No Credit

(Ignore –in prepaidpostpaid) only)— not applicable.

1003

3

Over Power (load exceeded threshold)

Advise customer to reduce load; checkCheck load thresholdvs. config.configured trip limit; advise reduction or adjust threshold.

1004

4

Relay Test

NormalNo testaction needed — norelay actionwas needed.tested.

1005

5

Open Upper Cover (tamper)

Reseal meter;cover + enter clear tamper token.

1006

6

Open Terminal Cover (tamper)

Reseal meter;cover + enter clear tamper token.

1007

7

Remote Disconnect

Confirm ifbackend/HES intentionalinstruction; (backend/HES). Reconnectreconnect if needed.not intentional.

1008

8

Not-active (meter not commissioned)

Commission meter (default code: 12345).

1009

9

Over Current

Inspect customer load for surges; advise mitigation.customer or adjust protection.

1011

11

Over Voltage

ReportSupply voltage too high; report to utility; check utility/feeder for high supply voltage.operator.

1012

12

Under Voltage

ReportSupply voltage too low; report to utility; check utility/feeder for low voltage.operator.

1013

13

Current Reverse (possible tamper/wiring issue)

Inspect wiring/tamper;wiring; correct polarity.polarity; clear tamper if needed.

1014

14

Open Enclosure Cover (tamper)

Reseal;Reseal + enter clear tamper token.

1015

15

Magnetic Field Interference (tamper)

Investigate tamperpossible withmagnet magnets;tampering; clear tamper token.tamper.

1016

16

Current Imbalance

Check for phase/loadabnormal imbalance.phase imbalance; troubleshoot load.

1017

17

Neutral Line Interference

Inspect neutral wiring/tamper.

1018

18

Bypass (illegal connection)

InspectInvestigate for illegal bypass;and escalate if confirmed.

1021

21

Voltage Imbalance

Investigate supplyfeeder phase imbalance.

1022

22

Thermal Overload

InspectMeter meteroverheating; locationcheck (ventilation/overload).load; Allowallow cool-down.cooling.

1023

23

Low Power Factor

AdviseCheck PFload PF; recommend correction (capacitors).

1024

24

Tariff Error

Backend configtariff issueconfiguration —issue; escalate to AMI admin.

1025

25

Remote Reconnect + Local Trip

Local fault persists — troubleshoot causecondition (e.g., overload/tamper). persists; troubleshoot before reconnection.

 

 

✅ Key Notes for Postpaid Teams

  • Ignore credit-related codes (1001, and codes tied to tokens/residual amounts).

  • Focus on tamper (1005, 1006, 1014, 1015, 1018), load/power quality (1003, 1009, 1011–1013, 1016–1023), and backend issues (1007, 1024, 1025).

  • Always check AMI Code → Action before deciding if a site visit is required.

 

Would you like me to now regenerate the PDF reference card with this full 1000–1025 lookup table included, so your team doesn’t need to flip between guides?

✅ Quick Action Guide Summary

Examples

Example

#1

You query the meter for meter operating status and you get back this 

Screenshot 2025-09-04 at 14.21.36.png

Answer 

Meter operating status = 1008

Step 1: Interpret the Code

  • In many AMI/CalinMeter integrations, codes like 1000 and 1008 map directly to relay/disconnect statuses (Code 87 sub-codes).

  • 1008 = Sub-code 8 under Code 87.

  • From the guide:

     

    • 8 → “Not-active” → Meter not commissioned.

     

Step 2: What This Means in Postpaid Setup

  • The meter is physically installed, but it hasn’t been commissioned.

  • In this state, the meter will not supply power, regardless of load or tariff configuration.

Step 3: Field Action (from Quick Action Guide)

  • Action: Commission the meter using the commissioning token/code.

     

    • Default commissioning code is 12345.

    • Enter this via the CIU (Customer Interface Unit) or backend if supported.

     

  • Once successfully commissioned:

     

    • Tamper detection is activated.

    • Relay will close and supply will start flowing.

     

✅ Summary:

Your AMI response of 1008 means “Meter not commissioned.”

👉 To resolve: Enter 12345 (or your site-specific commissioning token) on the CIU/backend to activate the meter.

 

Example #2 

Screenshot 2025-09-04 at 14.36.50.png

Answer

Great — let’s now map 1000 through the same guide.

Case: Meter operating status = 1000

Step 1: Interpret the Code

  • In the AMI integration, 1000 corresponds to Code 87 sub-code 00.

  • 00 → “Relay Closed”.

Step 2: What This Means in Postpaid Setup

  • The meter is active and commissioned.

  • The relay is closed, meaning the meter is supplying electricity normally.

  • No tamper or abnormal condition is blocking supply.

Step 3: Field Action (from Quick Action Guide)

  • Action: No intervention needed.

  • Record this status if troubleshooting, since it confirms the meter is healthy and delivering power.

✅ Summary for your case:

Your AMI response of 1000 means “Relay Closed – supply ON.”

👉 Everything is normal; no technician action required.

⚡ So together:

  • 1000 = Relay Closed (meter supplying power)

  • 1008 = Not-active (meter not commissioned; activate with commissioning code)

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